In Appendix G, the PMBOK Guide discusses Interpersonal Skills for the project manager. We are currently reviewing these one by one in our weekly PMP exam tip. This week’s topic is influencing.
If you want to become a successful project manager, it is important to be able to influence people. Just as critical is understanding when and how to use those skills and to ensure that you don’t become a manipulator. There is a fine line.
The role of a project manager is to bring together people from various departments and getting everyone to work together toward a common goal. Sometimes it can be difficult to get all of these different people to understand and agree on the details of reaching that goal. A good project manager will use her skills to influence people and help them to come to an agreement.
As you consider the influencing skills needed, remember your goal as a PMP should be long term collaboration. Not just during the project but also after the project has long finished and your project’s result is being used by the end user. This will allow you to foster an environment of trust among all the team members both during and after the project’s duration.